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Home / What Do the Contact Icons Mean on Verizons Family Base

What Do the Contact Icons Mean on Verizons Family Base

Sign upwards / Upgrade subscription

    Sign up for Verizon Smart Family unit

    You can sign up through the Verizon Smart Family unit app:

    1. Download the app in Google Play™ or the Apple® App Store®.

      Note: You tin besides sign up through the Add-ons and apps page in My Verizon, but you lot must have the Verizon Smart Family app to fully utilise the service.

    2. Open the Verizon Smart Family app on your Android™ smartphone or iPhone®.
    3. Tap Go started.
    4. Enter your mobile number and My Verizon countersign, and tap Sign in.
    5. Select your desired Verizon Smart Family plan, and then tap Side by side.

      Annotation: Verizon Smart Family Premium™ includes location services.

    6. Tap Concur to provide parental consent for the Smart Family app to collect information from your child'south telephone in social club to provide the Smart Family service to your and your family.
    7. Select the lines you'd like to add to Verizon Smart Family unit.

      Note: In that location'due south no additional cost to add together lines. Your monthly fee covers your unabridged account.

    8. Proper name the lines you're calculation (optional), and and then tap Sign upwardly.
    9. Tap OK.

    Now that you're signed up for Verizon Smart Family, you can download the Smart Family Companion app on your children's iPhone® and Android smartphones or Android tablets that take a line on your Verizon wireless account.

    Note: You can likewise upgrade to Verizon Smart Family Premium from the dashboard of the app when you get-go sign in.

    Upgrade to Verizon Smart Family Premium

    In the Verizon Smart Family app:

    1. Tap Upgrade to Premium on the dashboard.

    2. Tap Upgrade for $5 more per month.
    3. Tap OK

    You've successfully upgraded to Verizon Smart Family Premium.

    Cancel subscription to Verizon Smart Family unit

    To unsubscribe in the Verizon Smart Family unit app:

    1. Tap the Settings icon in the acme-correct corner of the screen.
    2. Tap Account details.
    3. Tap Subscription.
    4. Tap Cancel subscription.
    5. Follow the onscreen instructions to cancel your subscription.

    Annotation: With the Just Kids plan, you can't unsubscribe or downgrade from Verizon Smart Family Premium considering information technology'due south included for free as part of the programme. To brand changes to your subscription, you'll need to change your program in My Verizon.

Sign in / Sign out

    Sign in to an existing Verizon Smart Family unit account

    To sign in to the Verizon Smart Family app on your phone:

    1. Open the Verizon Smart Family unit app on your Android smartphone or iPhone.

      Notation: If y'all don't accept the app on your phone, you lot can download the Verizon Smart Family app in your telephone's app store.

      You lot tin can too sign in and manage Verizon Smart Family through My Verizon. Only y'all must take the Verizon Smart Family app on your telephone to benefit from all the features available with the service.

    2. Tap Get started.
    3. Enter your mobile number and My Verizon password. Then tap Sign in.
    4. If prompted, tap Concord to accept the Terms and Conditions.

    You've successfully signed in to Verizon Smart Family unit.

    View dashboard

    The dashboard is the first screen you meet when y'all sign in to the Verizon Smart Family app. It gives you quick admission to:

    • Break your child's internet use
    • See call and text activeness
    • Come across spider web and app action
    • Manage the controls you have prepare
    • Locate your children'south phones (with Verizon Smart Family unit Premium)

    Here are examples of the dashboard:

    Sign out of the Verizon Smart Family app

    1. Tap the Settings icon in the elevation right corner of the screen.
    2. Tap Log out.

    You've successfully signed out of your Verizon Smart Family unit business relationship.

Contacts

Map / Location

    Locate a child

    Note: You must have Verizon Smart Family unit Premium to use location services. You'll as well need to pair your phone with the Smart Family Companion app on your child's phone for better location accuracy and to use certain location features. Additionally, Smart Family notifications must be enabled in your device settings to view any location of your child'southward Verizon Android tablet.

    In the Verizon Smart Family app:

    1. Select the kid at the meridian of the screen. The app will begin to locate their phone automatically. A successful upshot will display a halo showing the general area of the child's device.

    2. Tap the Map for more particular.

    Your child's location details and history volition announced. You can tap an private effect for more detail.

    View location history

    Note: You must have Verizon Smart Family unit Premium to use location services.

    1. Locate your child and view the location details.
    2. Nether the History department, tap an individual location upshot to view information technology in more detail and run into the location on the map.

    The event will show on the map with the location details.

    Send location cheque-in from child's app

    Note: You must have Verizon Smart Family Premium to apply location services.

    1. Open the Smart Family Companion app on the kid'due south telephone or Verizon Android tablet.
    2. Tap Check in.

    A location notification will be sent to the parent's phone.

    Request choice up from child's app

    Note: You must have Verizon Smart Family unit Premium to use location services.

    1. Open the Smart Family unit Companion app on the child's phone or Verizon Android tablet.
    2. Tap Option me upwardly.
    3. Confirm your location on the map.
    4. Select the parent yous desire to asking a ride from.
    5. Tap Send request.

    A notification will be sent to the parent requesting a ride and stating the kid's location. It will also give the parent the option to accept or decline the request. The child will receive a notification when the parent accepts or declines.

Location alerts / Notifications

    Alerts and notifications

    Yous can gear up alerts to notify you of your child's location. You tin have these alerts sent when your child arrives at and leaves certain places, or you tin can exist notified of your kid'south location at set up times during the twenty-four hour period.

    You lot can also receive daily and/or weekly notifications of important activities and advice with new and watchlist contacts.

    Annotation: Yous must accept Verizon Smart Family Premium to utilise location services. You lot should too pair your phone with the Smart Family Companion app on your child's telephone for more accurate results. To view any location for your child's Verizon Android tablet, you must pair with the Smart Family Companion app on the tablet and accept Smart Family unit notifications enabled in device settings.

    Set inflow and departure alerts

    In the Verizon Smart Family app:

    1. Select the child at the top of the screen.
    2. Scroll down to the Manage controls department, and tap Location alerts.
    3. Tap Places & alerts.
    4. Tap Add together a place.

      Note: You tin also delete a saved alert on this screen. Tap the alert y'all want to delete and tap Remove.

    5. Enter the name and address of the place y'all want to set an alert for.
    6. Tap the Inflow alert switch and/or the Deviation alert switch to set when you lot desire to receive alerts for this location.
    7. Tap Save.

    You've successfully set up arrival and departure alerts. Repeat these steps for each location yous want to receive alerts for.

    Set scheduled alerts

    In the Verizon Smart Family app:

    1. Select the child at the top of the screen.
    2. Scroll downward to the Manage controls section, and tap Location alerts.
    3. Tap Scheduled alerts.

      Annotation: Yous can also delete a set alarm on this screen. Tap the warning you desire to delete, and tap Remove.

    4. Tap Add an alert.
    5. Select the days and time when you want to be notified of your child'south location.
    6. Tap Relieve.

    You've successfully gear up a scheduled alert for your child. Echo these steps to fix additional alerts you lot desire to receive.

    Set notification preferences

    In the Verizon Smart Family app:

    1. Tap the Settings icon in the height right corner of the screen.

    2. Tap Notifications.
    3. Select the child you desire to set notifications for.
    4. Suit the notification settings as desired.

    You've successfully set your notification preferences. Repeat steps 3 and 4 for each line you want to set notifications for.

Content filters

    Prepare content filters

    You must exist paired with your child's Smart Family Companion app to use content filters.

    In the Verizon Smart Family app:

    1. Select the child at the top of the screen.
    2. Scroll down to the Manage controls section, and tap Content filters.

      Note: If you haven't paired with the child'southward phone yet, y'all'll be encouraged to initiate pairing. Follow the instructions provided to complete the process.

    3. Select a content category you want to cake.

      Annotation: For boosted details nearly what the category blocks, tap More info.

    4. Tap the switch for each filter you want to plow on or off. (The switch is black when information technology's on and white when it'due south off.)

      Note: To block all filters in a category, tap the All switch at the top of the screen.

    5. When you're done, tap Salve.

    You've successfully set up upwards a content filter. Repeat steps iii - five for each category you desire to set up.

    Annotation: If you lot didn't run into something that you were looking for in a category, you can ask us to add it at the bottom of the category page. Tap Looking for something not listed? and fill out the survey.

    Manually block and unblock websites

    You must exist paired with your child'south Smart Family unit Companion app to use content filters.

    In the Verizon Smart Family app:

    1. Select the child at the top of the screen.
    2. Whorl down to the Manage controls section, and tap Content filters.
    3. Gyre down and tap Websites.
    4. Tap Trusted websites or Blocked websites, and enter the spider web address / URL you desire to allow or cake.
      • Trusted websites – Enter websites on this list that you want your kid to be able to view, even though the default content filter blocks it.
      • Blocked websites – Enter websites on this list that you don't want your kid to be able to visit and aren't currently blocked by the default content filter.

    Y'all have successfully blocked or unblocked a website.

    Note: To remove a website on either of these lists, follow the steps above and tap the Delete icon next to the website, and then tap Remove.

    Remove all content filters

    In the Verizon Smart Family app:

    1. Select the kid at the top of the screen.
    2. Curl downward to the Manage controls section, and tap Content filters.
    3. Tap the Remove all button in the top correct corner of the screen.
    4. Tap Remove all content filters.
    5. Tap OK.

    You've successfully removed all content filters for your child.

Time restrictions

    Set and remove time restrictions

    Time restrictions are specific times when you lot don't want your child to be able to telephone call, text or utilise data or Wi-Fi (due east.g., during schoolhouse, after bedtime, etc.).

    Notes:

    • To block Wi-Fi, y'all must be paired with your kid'southward Smart Family unit Companion app.
    • Time restrictions only limit data usage for lines on the Just Kids program. Calling and texting are already limited to trusted contacts only.
    • Time restrictions only limit data usage for Verizon Android tablets on the Smart Family account. These devices are unable to make or receive calls and text messages.

    To set time restrictions in the Verizon Smart Family unit app:

    1. Select the kid at the top of the screen.
    2. Roll down to the Manage controls section, and tap Limits.
    3. Tap Fourth dimension restrictions.
    4. Yous tin can apace create school or night hours, or yous can create custom time restrictions:
      • School or night hours - Tap School hours or Dark hours, and adapt the recommended time restrictions as needed.
      • Custom time restrictions - Tap Add together time restrictions. Choose the days and times you don't want your child to be able to utilise the phone.
      Note: Y'all can as well remove a fourth dimension brake on this screen. Select the limit yous'd like to remove, and tap Remove.
    5. Tap Salve.
    6. Plough your child'southward telephone off and on again to put the limit into immediate upshot.

    Yous've successfully set fourth dimension restrictions for your child.

    Set your time zone

    Whatsoever time restrictions set for your child will be activated based on the time zone entered in your Verizon Smart Family unit app.

    1. From the dashboard, tap the Settings icon in the superlative correct corner of the screen.

    2. Tap Account details.
    3. Tap Time zone.
    4. Select the time zone you're in.
    5. Tap Relieve.

    Yous've successfully set your time zone.

Usage limits

    Limit data usage / Remove information limit

    In the Verizon Smart Family app:

    1. Select the child at the top of the screen.
    2. Curl down to the Manage controls department, and tap Limits.
    3. Tap Data target.
    4. Enter the corporeality of data (in GB) that you want your child to be able to use each calendar month.

      Note: You can also remove an existing data target on this screen. Tap the information target you desire to remove, and tap Remove.

    5. If you want your child to be able to continue using information later on reaching the data target, tap the Don't block information, but alert me when the limit is reached box.

      Note: If you don't want your child to have data access afterward reaching the limit, leave this box unchecked.

    6. Tap Save.
    7. Turn your kid's phone off and on over again to put the limit into immediate outcome.

    You lot've successfully set upwardly a information target for your kid.

    Block purchases / Remove purchase limit

    Buy limits assist you manage how much your child can bill to your Verizon account each month. Simply purchases directly billed to your Verizon business relationship using carrier billing are limited.

    In the Verizon Smart Family app:

    1. Select the child at the meridian of the screen.
    2. Scroll downward to the Manage controls section, and tap Limits.
    3. Tap Purchase limit.
    4. Enter the maximum dollar amount you lot want your child to be able to bill to your Verizon account each month.

      Notation: You can also remove an existing buy limit on this screen. Tap the purchase limit you want to remove, and tap Remove.

    5. Tap Save.
    6. Turn your child's telephone off and on over again to put the purchase limit into firsthand effect.

    You've successfully set a purchase limit for your child.

    Limit texting / Remove text limit

    Notes:

    • This isn't bachelor for lines on the Just Kids plan, as their texting is always limited to trusted contacts only.
    • 3rd-party apps that use Over the Height (OTT) data (e.g. iMessage) have to be managed directly on the device.

    In the Verizon Smart Family app:

    1. Select the child at the meridian of the screen.
    2. Roll down to the Manage controls section, and tap Limits.
    3. Tap Text limit.
    4. Enter the maximum number of text messages yous want your child to send and receive each month.

      Notation: You can too remove a text limit from this screen. Tap the text limit you lot want to delete, and tap Remove.

    5. Tap Salve.
    6. Turn your kid's phone off and on again to put the text limit into immediate effect.

    You've successfully set a text limit for your child.

    Set phone call restrictions / Remove phone call limit

    Annotation: This isn't bachelor for lines on the Merely Kids plan, as their calling is e'er limited to trusted contacts simply.

    In the Verizon Smart Family app:

    1. Select the kid at the elevation of the screen.
    2. Curl down to the Manage controls section, and tap Limits.
    3. Tap Call limit.
    4. Enter the number of minutes yous want your child to exist able to spend on calls during each month.

      Note: You can likewise remove a call limit on this screen. Tap the telephone call limit you desire to delete, and tap Remove.

    5. Tap Salve.
    6. Turn your kid's telephone off and on again to put the call limit into immediate effect.

    Yous've successfully prepare a call limit for your kid'southward phone.

Activity

    View kid's phone call and text activity

    In the Verizon Smart Family app:

    1. Select the child at the top of the screen.
    2. Scroll down to the Action & insights section, and tap View more.
    3. Select Calls or Texts at the top of the screen.

    You'll see a detailed view of your child's phone call and text activity for that day.

    View child's screen time

    This feature is currently only available for Android devices. Y'all must be paired with your child's Smart Family Companion app to use this characteristic.

    In the Verizon Smart Family unit app:

    1. Select the child at the top of the screen.
    2. Scroll down to the Screen fourth dimension today section to see an overview of your child's screen time, which apps they used most and how long they spent on each app.
    3. Tap View more.

    You'll see a graph showing the amount of screen time for each hour of the twenty-four hours.

    View child's spider web and app activeness

    Y'all must exist paired with your child'due south Smart Family Companion app to utilise this feature.

    In the Verizon Smart Family app:

    1. Select the child at the tiptop of the screen.
    2. Scroll down to the Web & app activity today department to see a graph showing an overview of your kid's online action in general categories.
    3. Tap View more.

    You'll run across a detailed view of the day's activities, including specific websites and apps visited in each category.

    Notation: To view a unlike twenty-four hour period, tap the left pointer or correct arrow at the pinnacle of the screen.

Add a line / Assign roles

    Add a line to Verizon Smart Family

    You can add a line to Verizon Smart Family through the My Verizon website. The Smart Family unit account tin exist used to manage all compatible devices on the same Verizon wireless business relationship.

    Note: iPad® isn't currently supported. If you have an iPad on your Verizon wireless account, you'll run into it on the My Verizon website and be able to select "kid" for it. However, this won't actually add that line to Verizon Smart Family unit.

    Or follow these steps to add a line through the Verizon Smart Family app:

    1. Tap the Settings icon in the top correct corner of the screen.

    2. Tap Family settings.
    3. Tap Add family fellow member.
    4. Select the line(s) you desire to add to Verizon Smart Family.
    5. If desired, enter the family fellow member's proper noun and icon for each line you're calculation.
    6. Tap Add together.

    You lot've successfully added a line to Verizon Smart Family.

    Assign roles

    When you add a line, the office of that family member will automatically be assigned based on their business relationship office in My Verizon:

    • Account Possessor / Business relationship Manager – Parent
    • Account Member – Child

    Remove a line from Verizon Smart Family unit

    1. Tap the Settings icon in the top right corner of the screen.

    2. Tap Family settings.
    3. Select the line y'all want to remove.
    4. Tap Remove from Verizon Smart Family unit.
    5. Tap Remove.

    Yous've successfully removed a line from Verizon Smart Family.

Pair with child's app

    Pair with the child'southward app

    1. On your child'south device, download the Smart Family Companion app:
      • Google Play™ Shop
      • Apple® App Store®
    2. On your device, open the Verizon Smart Family app, and tap the Settings icon in the acme right corner of the screen.

    3. Tap Family settings.
    4. Tap the device you want to pair with.

      Note: If you don't see the device yous desire, you need to add the device to Verizon Smart Family get-go:

      1. Tap Add family unit member.
      2. Tap the checkbox next to each device y'all desire to add to Verizon Smart Family.
      3. If desired, enter the family unit members' name and icon for each line you're adding and tap Next.
      4. Tap Salvage.
    5. Tap Smart Family Companion.
    6. Tap Send invite.
      • If your child's device is an iPhone or Android smartphone, a link will be texted to the device.
      • If your child's device is a Verizon Android tablet, you lot must cull a messaging service (e.g., e-mail, WhatsApp, etc.) that can be received and opened on your child's tablet.
    7. On your child's device: Open the message and tap on the link.
    8. If there are any Verizon Smart Family features you lot don't desire to use, uncheck the box next to the feature, and tap Next.

      Annotation: All features are selected (checked) by default.

    9. Follow the verification prompts to permit all permission requests. Depending on the features you selected to utilize, nosotros'll ask for:
      • Permission to manage phone calls (Android but)
      • Location permission
      • Permission to collect web and app action
      • Administrator permission (Android only)
    10. Set up the VPN connexion:
      • Android – Gear up it to Always on.
      • iPhone – Fix and Permit the VPN profile.

    You'll get a message on your device to confirm the connection was successful.

Unsubscribe

    Yous can remove Verizon Smart Family from your account through My Verizon.

    Note: With the Merely Kids programme, y'all can't unsubscribe or downgrade from Verizon Smart Family Premium because it's included for costless equally office of the plan. To make changes to your subscription, y'all'll need to modify your program in My Verizon.

    Unsubscribe through the My Verizon app

    To remove Verizon Smart Family unit from your account:

    1. Go to the Add-ons and apps screen of the My Verizon app.
    2. Scroll to Smart Family.
    3. Tap Manage Enrollment.
    4. Select Remove Verizon Smart Family unit.

    Unsubscribe through the My Verizon website

    To remove Verizon Smart Family from your business relationship:

    1. Go to the Add-ons and apps page of the My Verizon website.
    2. Select Smart Family.
    3. Click Remove.

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Source: https://www.verizon.com/support/how-to-use-verizon-smart-family/